Privacy Policy
African Tours and Holidays
Last Updated : 1 October 2025
African Tours and Holidays ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make an enquiry, or book our tours and travel services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
-
Full name, email address, phone number, and nationality
-
Travel details such as travel dates, preferences, special requests, and passport details (where required for bookings)
-
Payment-related information (processed securely via third-party payment providers)
-
Communications sent to us via forms, email, WhatsApp, or other channels
-
Technical data such as IP address, browser type, device information, and website usage data
2. How We Use Your Information
We use your personal information to:
-
Respond to enquiries and provide requested travel information
-
Process bookings, reservations, and payments
-
Coordinate services with guides, lodges, transport providers, and other partners
-
Send booking confirmations, updates, and important travel communications
-
Improve our website, services, and customer experience
-
Comply with legal, regulatory, and accounting requirements
3. Sharing of Information
We only share personal information when necessary and for legitimate purposes, including:
-
With trusted suppliers and partners involved in delivering your travel services
-
With payment processors to securely complete transactions
-
With legal or regulatory authorities when required by law
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
Personal data is stored only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality.
You may manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
6. Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
-
Access the personal data we hold about you
-
Request correction or update of inaccurate information
-
Request deletion of your personal data (subject to legal obligations)
-
Object to or restrict certain processing activities
Requests can be made by contacting us using the details provided on our website.
7. International Data Transfers
As an international tour operator, your information may be transferred to and processed in countries outside your country of residence. We ensure that such transfers are carried out in compliance with applicable data protection laws.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact African Tours and Holidays using the contact information provided on our website.
This Privacy Policy is designed to be transparent, clear, and compliant with international data protection standards.